If your Edge browser is to blame for the Amazon Prime Video issues you’re experiencing, the solutions below should fix the problem.įirst of all, go to More options, select History, and then click on More options again. Of course, the app won’t fix your Amazon Prime issues on Edge, but you should be able to quickly access your account and play the videos you’re interested in. If you’re looking for a quick workaround, you can download the Amazon Prime Video app from the Windows Store.

Ask for help in our Malware Removal Help forum.Fix Microsoft Edge Not Playing Amazon Prime Videos Install the Amazon Prime Video App.

Run a computer scan with Malwarebytes Free.

If you are still having problems with your computer after completing these instructions, then please follow one of the steps: While resetting Microsoft Edge will restore the browser’s settings back to default, malicious extensions (that are installed with browser policies) or programs that are installed on your device can hijack the browser. We strongly recommend that you install an adblocker like AdGuard to block malicious ads. That’s it, Microsoft Edge settings will be restored to their defaults. To complete the restoration process, click on the “ Reset” button. In the main window, click on “Restore settings to their default values”.Ī confirmation dialog should now be displayed, detailing the components that will be restored to their default state should you continue on with the reset process. On the left side of the window, click on “Reset Settings”.Ĭlick on “Restore settings to their default values”. When the drop-down menu appears, click on “ Settings“.”. In the top right corner, click on Microsoft Edge’s main menu button, represented by three horizontal dots. To reset Microsoft Edge back to its default settings, follow these steps: To quickly reset Microsoft Edge, you can enter edge://settings/resetProfileSettings into Microsoft Edge’s address bar to go the Reset page, then click on “Reset” to restore the browser settings

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